Find Jobs
Hire Freelancers

CRM for Customer Service Improvement

$30-250 USD

Closed
Posted 12 days ago

$30-250 USD

Paid on delivery
I'm seeking assistance in developing a Customer Relationship Management (CRM) system suitable for an existing business. The primary objective of this project is to improve customer service through efficient customer management. Key Requirements: - The project is focused on creating users and CRM plans to aid in making business decisions. - The most critical CRM functionality required is interaction tracking. This encompasses the ability to monitor and analyze customer interactions, with a view to enhancing service delivery. - I am particularly interested in a system that is user-friendly, as the end goal is to enhance the customer experience and overall customer satisfaction. Ideal Skills and Experience: - Prior experience in developing CRM systems, with a focus on customer service enhancement, is highly desirable. - Proficiency in interaction tracking tools and techniques. - Strong understanding of the Digital Marketing domain and how CRM can be leveraged to improve customer service. - Excellent communication and problem-solving skills are essential for clear understanding of the business needs and effective implementation. The successful completion of this project will result in a CRM system that can efficiently track customer interactions, thereby improving the quality of customer service in the existing business.
Project ID: 38082535

About the project

26 proposals
Remote project
Active 6 days ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
26 freelancers are bidding on average $160 USD for this job
User Avatar
CRM for Customer Service Improvement I am a professional MBA writer with more than 7 years of experience in every field of writing. I did thousands of projects with 100% accuracy and on requirements, My promises included; best efforts, plagiarism-free work, deadline guaranteed, your privacy protection! I did many assignments, quiz, business plan, sales, and marketing plan, SEO articles & blogs, many more, etc. please come to the chatbox and try me once I am confident I will not let you down. waiting for your reply thank you. Please see samples of my recent work via the link: https://www.freelancer.com/u/Stopsolution
$30 USD in 1 day
4.7 (309 reviews)
6.5
6.5
User Avatar
As an expert with over 18 years of experience in web and app development, I believe I have the perfect skill set and mindset to take on your CRM project. I have successfully developed numerous CRMs in my career with a particular focus on customer service enhancement, which aligns perfectly with your project goals. Not only am I proficient in interaction tracking tools and techniques, but I also possess a strong understanding of the Digital Marketing domain and how CRM can be effectively leveraged to improve customer service. This combined knowledge allows me to design user-friendly systems that track and analyze customer interactions efficiently, ultimately enhancing your business's service delivery. My reputation as a top-rated freelancer is built on my ability to deliver projects on time and within budget without compromising quality or functionality. Additionally, my commitment to effective communication and problem-solving ensures that I truly understand your business needs and implement a CRM system that fits seamlessly into your existing infrastructure. Let's work together for the successful completion of this project so you can see firsthand how my expertise can result in an improved customer experience and overall satisfaction.
$140 USD in 7 days
5.0 (7 reviews)
5.5
5.5
User Avatar
Hi, I believe I am the best fit for this role because I am a professional and have expertise in all domains related to CRM. Pls contact me I’m willing to show work that I have done Thanks Manish
$250 USD in 7 days
4.6 (2 reviews)
5.3
5.3
User Avatar
With over nine years of professional experience in the IT industry, I assure you that my skills and proficiency are uniquely tailored to your CRM needs. As an Academic Writer, I have meticulous working habits which have proven to be a significant asset throughout my engagements. I've garnered exceptional problem-solving skills and will apply this to deliver a CRM system that is nothing short of perfection. Of particular importance to your project is my extensive knowledge of SPSS, Statistics, Stata, R Programming, IT, Computer Science, Business, and Python – all of which fall under the purview of CRM development. In addition, having worked on numerous projects centered around data management and ensuring customer satisfaction in my extensive career journey, there's no doubt that I possess the perfect command of the skills required for this task. More significantly, what sets me apart from other freelancers is my unfettered commitment to offering quality deliverables within set deadlines. My freelance career has been pockmarked with a stream of satisfied clients and successful projects. Given this consistent demonstration of excellence in service delivery spanning my period as a freelancer, I am confident that hiring me for your CRM project would significantly upgrade your business operations while enhancing customer relationships. Looking forward toêconnecting with you!
$100 USD in 5 days
4.7 (21 reviews)
4.7
4.7
User Avatar
Hello, I'm excited about the opportunity to collaborate on developing a Customer Relationship Management (CRM) system for customer service improvement. With my expertise in CRM development, interaction tracking, and digital marketing, I am well-equipped to deliver a user-friendly solution that enhances customer experience and satisfaction. Here's my proposed approach: 1. Develop a user-friendly CRM system tailored to your business needs, focusing on creating users and CRM plans for effective decision-making. 2. Implement robust interaction tracking tools to monitor and analyze customer interactions, enabling improved service delivery and customer satisfaction. 3. Leverage CRM functionalities to enhance digital marketing strategies and customer engagement. 4. Ensure clear communication and collaboration to understand and meet your specific business requirements. I am a TOP Rated Freelancer, and you can check my reviews here as well: https://www.freelancer.com/u/kamran2012 Questions: 1. Could you provide more details about the types of interactions you aim to track within the CRM system? 2. Are there any specific integrations or customization requirements for the CRM system? 3. What is your timeline for project completion, and are there any specific milestones or deliverables expected? Looking forward to the opportunity to work on enhancing your customer service through a robust CRM system. Best regards, Kamran
$100 USD in 13 days
4.8 (1 review)
3.3
3.3
User Avatar
Grettings! I am existing after reading your project details about "CRM for Customer Service Improvement " I have completed MPhil in business administration and I have about 4 year experience in all type of business subject, science subjects, technical subjects and engineering too. I have also a good experience in business plan, marketing plan, case study, financial plan, feasibility study, article, blogs etc. I will provide you plagiarism free work with unlimited revision plus free turnitin report. Thanks for reading, I am waiting for your response please go through the link and check my samples: https://www.freelancer.com/u/QuickMentor
$30 USD in 1 day
5.0 (11 reviews)
2.9
2.9
User Avatar
Hello Risanti R., I am Sadat Saeed, a Copywriting expert with 8 years of experience. I have carefully reviewed your project requirements for developing a CRM system to enhance customer service. With my extensive experience in CRM systems and digital marketing, I can create a user-friendly system that efficiently tracks customer interactions, ultimately improving customer satisfaction. Please review my portfolio https://www.freelancer.ca/u/DGM999 and let's discuss further. Best regards, Sadat Saeed
$85 USD in 3 days
5.0 (1 review)
1.1
1.1
User Avatar
"Hey Risanti," I have carefully read the project requirement for developing a CRM system to enhance customer service. My approach involves creating user-friendly CRM plans that focus on interaction tracking to analyze and improve customer interactions. Drawing on my experience in CRM development and digital marketing, I will ensure efficient monitoring and analysis of customer interactions to enhance service delivery. To achieve this, I will prioritize creating a system that is easy to use and implement, ultimately aiming to enhance the customer experience and satisfaction. By leveraging interaction tracking tools and techniques, I will develop a comprehensive CRM system tailored to meet the specific needs of your existing business. I believe my expertise in CRM development and digital marketing, coupled with strong communication and problem-solving skills, make me well-equipped to deliver a CRM system that will significantly improve customer service. Let's discuss further to initiate this project. Best regards
$30 USD in 1 day
2.5 (2 reviews)
2.3
2.3
User Avatar
Leveraging on our wealth of experience and proficiency in CRM, my team and I at 8veer genuinely understand the value an effective CRM system brings to a business - particularly in enhancing customer service. Drawing on our extensive knowledge in interaction tracking tools and techniques, we can tailor a robust CRM that precisely meets your business objectives. With regards to our skills, as remarkable storytellers, we'll help make sense of the vast amounts of data gathered from customer interactions. We'll provide you with clear and comprehensive insights that will empower you to make informed business decisions aimed at improved customer experience and overall satisfaction. Our capabilities extend beyond just delivering tailor-made CRM systems - we excel in establishing enduring partnerships through consistent delivery of exceptional outcomes. Therefore, by choosing us for this project, you're not only selecting a skilled team but a partner committed to your long-term success across complex business landscapes. Let's collaborate to transform your existing processes into agile frameworks that will optimize customer service delivery for lasting profitability.
$140 USD in 14 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi John, I will summarize all the lectures and provide you with clear, concise notes. I am a Ph.D. writer with 5 years of experience. I’ve worked on several similar projects compiling presentation slides and lecture notes into a single set of notes. I can deliver quality notes to tight deadlines. You can see an example of one of those projects in my portfolio here: www.freelancer.com/u/steve I can generally compile up to 10 pages of lecture notes per day. I’m interested to hear more about the project and the subject matter of the lectures. If you award me the project, I’d be pleased to discuss this further and get started for you as soon as possible. Thanks! Steve
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
To develop a robust CRM system tailored to your business needs, I bring expertise in user-friendly interface design, interaction tracking, and customer service enhancement. With a focus on user management and CRM plans, I'll ensure efficient decision-making support. My experience in CRM development, proficiency in interaction tracking tools, and understanding of digital marketing will contribute to an effective solution. Let's discuss further to align the proposal with your specific requirements and goals.
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
In today's competitive business landscape, a holistic and user-friendly CRM system is no longer just a luxury, but a necessity for businesses to thrive. Having successfully developed CRM systems with a focus on customer service enhancement, I understand the key importance of interaction tracking in not only meeting the needs of existing customers but also in expanding your customer base. With my profound grasp of Digital Marketing and how CRM can be leveraged to drive customer satisfaction, I assure you that our partnership will lead to an effective CRM solution that enables you to smarter understand your customers and make optimized business decisions. My proficiency includes designing intuitive UI/UX interfaces, back-end development (PHP (Laravel, CI), Python, Node.js), database management (Mysql, MongoDB) and more. At RoundWeb Infotech, we're not just about getting the job done; we prioritize maintaining profound relationships with our clients. Our 24/7 communication and online support ensures seamless collaboration with guaranteed on-time delivery. Entrust us with this project - let's work together towards revolutionizing your existing-business's customer service strategy.
$250 USD in 25 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I will do your work in very limited time and a small cost so please consider me ..... ..................................thanks
$40 USD in 1 day
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I think I'd be the best for this role because I am a customer success manager by profession and have expertise in all the domains involving the CRM.
$150 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am always seeking new knowledge to enhance my career, which began as an intern in the construction industry, overseeing the entire construction management process. Currently, I am focused on customer service. In my role as technical support and implementer, I had a valuable experience as a Customer Success Intern at Obra Prima, a software designed for planning and managing construction projects. I combined my skills in personalized customer service and problem-solving with targeted communication for training new users of the system. Applying the Pin People methodology, I tailored it to meet the specific needs of each client. I excelled in creating experience surveys adapted to each client's reality and effectively managing customer interactions within the platform. I emphasize my ability to analyze client-generated data to propose improvements, actively collaborating with the Account Management team in crafting analytical presentations. Furthermore, I contributed insights for product enhancement, liaising with Data Labs, Technology, People Science teams, and the Product department. I have experience in managing and executing projects aligned with departmental OKRs. I possess a strong background in KPI metrics, NPS, dashboard creation and enhancement, customer analytics, support, OKRs, and onboarding. My proficiency extends to advanced knowledge of tools such as Google Sheets, Google Meet, OBS, SalesForce, Movidesk, Microsoft Office Suite, Cype Cad, Revit, and Autocad.
$30 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
As a seasoned researcher with a profound understanding of customer behavior and relationship management, I bring a unique blend of skills and experience to the table that make me the ideal candidate for developing a CRM system tailored for existing customers. With my background in research, I possess the analytical prowess needed to delve deep into understanding customer needs, preferences, and pain points. This allows me to develop a CRM system that addresses these aspects comprehensively, ensuring high levels of customer satisfaction and retention. My focus on customer-centricity ensures that every aspect of the CRM system is designed with the end-user in mind. I prioritize usability, intuitive design, and seamless functionality to create an experience that delights customers and fosters long-term relationships. While my core expertise lies in research, I also have a solid understanding of technology and software development methodologies. This enables me to effectively communicate with development teams, translate customer insights into actionable features, and oversee the implementation of the CRM system from inception to deployment. My track record speaks for itself when it comes to delivering tangible results. I am committed to setting clear objectives, measuring success against key performance indicators, and continuously iterating on solutions to drive continuous improvement and maximize ROI for the organization.
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hai, I am Novita, used to handle CRM solution since 2013 with various products and tools. Used able handle business process based on customer's requirements. Currently have experiences in optimizing marketing content through CRM tools. Kindly please view my profile, and let's catch up for CRM discussion. Cheers, Novita
$250 USD in 5 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of INDONESIA
Jawa Barat, Indonesia
0.0
0
Member since Mar 16, 2024

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.