Comprehensive Genesys Configuration Specialist

Hello Good afternoon , I just finished reading the job description . I see you are looking for someone experienced in developing products using Linux, Cisco, Software Architecture, VoIP and Asterisk PBX. This is something I can do, Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects only on freelancer.com. 2. I have not received a single bad feedback since last 5-6 years. 3. You will find 5 star feedback on last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) My Portfolio: https://www.freelancer.com/u/AwaisChaudhry Please start the chat to discuss it further. Regards, Awais

Hi Golliday1, I'm Puru. I read your `Comprehensive Genesys Configuration Specialist` project description carefully before bidding. I got what you need and ready to go ahead as soon as we can clarify further project details. With over 8 years of expertise in Linux, Software Architecture, Asterisk PBX, Cisco and VoIP, I'm confident in delivering a tailored software solution to meet your needs. As a top 1% freelancer, I've consistently achieved 5-star ratings from 100+ clients, reflecting my commitment to quality and client satisfaction. Check out my portfolio: https://www.freelancer.com/u/Guptapuru304 to see similar examples of my work. Kindly get back to me if you wish to proceed with a top-rated and reliable partner here. I deliver best quality at a reasonable price, and I am open for longterm partnerships. Kind Regards, Puru

Dear Wayne G.,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in Linux, Software Architecture, Asterisk PBX, Cisco, VoIP and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details or let's appoint time for Zoom meeting to meet and discuss your project in details.    Best regards, Sales department Tangram Canada Inc.   

Hi there I am an experienced Genesys engineer with a focus on configuration, reporting, and integration. I have a proven track record in configuring Genesys for call routing, IVR setup, and agent skill-based routing. My expertise in real-time reporting, historical reporting, and custom report creation makes me well-equipped for this project. I possess strong troubleshooting skills and a thorough understanding of IVR setup and skill-based routing configuration. Additionally, I have knowledge in differing reporting techniques, giving me an edge in delivering high-quality results for your project. I can provide links to similar works from my portfolio. Please go through my profile its 15 years old see the work I did over the years. ---> No Win No Fee means that your satisfaction is my utmost priority. <---- Lets discuss the job details. Moreover, I am willing to start the job and perform tasks without even being hired; it is just to show my commitment to this project. Looking forward to hear from you. Regards Shah

Hi. I have extensive experience in Genesys specialized in configuration , reporting and integrations.I will assist you in setting up IVR and routing config. Hit me up!!!

Hi how are you? I hope you are doing well. I am Network and VoIP expert with over 10 years of professional experience. I possess various certifications Palo Alto PCNSE, PCNSA, Fortinet NSE4, Cisco CCNP and Juniper JNCIA. I have worked with both small and enterprise-sized companies to plan, design, implement and manage network and System Infrastructure. I read the description of your project "Comprehensive Genesys Configuration Specialist"and I would like to offer you my services to complete it as per your requirements. Please contact me so we can start working on it. I am looking forward to working with you soon. Thanks

Hi Wayne G., I see you're in need of an experienced Genesys engineer for configuring, reporting, and integration. To ensure a successful project, could you please provide more details on the specific call routing requirements and any preferred integrations with Asterisk PBX or Cisco systems? Additionally, do you have any preferences for real-time reporting tools or custom report formats? For this project, I propose utilizing a combination of Genesys configuration tools, Linux-based systems, and VoIP technologies to optimize call routing, IVR setup, and agent skill-based routing. By incorporating Asterisk PBX and Cisco integrations, we can enhance the overall system functionality. Your detailed project description showcases the need for a comprehensive approach to Genesys configuration. I appreciate your attention to detail and commitment to finding the right specialist for the job. I'm open to discussing further details and scheduling a meeting to delve deeper into your project requirements. Let me know your availability for a video conference to brainstorm and align our strategies effectively. Best Regards, Rahul

Hey, How are you? I have 5+ years of working experience doing IT jobs. I am full stack developer have a strong working experience of every framework specially Cisco, VoIP, Linux, Asterisk PBX and Software Architecture. Please start chat, So we have a detail discussion regarding to project. And I have read your project details as well. You can check my portfolio as well: https://www.freelancer.com/u/Sidrairfan078 Waiting for your Reply. Thanks! Sidra

Hi Wayne, We have closely reviewed your requirement for a Genesys configuration specialist, focusing on configuration, reporting, and integration within your existing systems. Key Points: -Evaluate and enhance your current Genesys configurations, including call routing and IVR setups. -Implement skill-based routing to optimize agent performance and customer satisfaction. -Develop and implement real-time and historical reporting, along with tailored custom reports to meet specific analytical needs. Queries: -Could you specify any particular challenges you've encountered with your current setup that you're hoping to address? -Are there specific business goals driving the need for enhanced reporting capabilities? Recommendation: To enhance system reliability and data accuracy, we suggest considering an audit of your existing configuration prior to adjustments. Looking forward to transforming your Genesys platform into a more efficient and insightful tool. Regards Tapan S. P.S. Budget and timeline are subject to change as per final requirements

Having worked extensively as a full-stack developer for over a decade, I bring to the table extensive tech-savviness that extends beyond the realm of Genesys configuration. My understanding of complex systems and ability to solve problems in healthcare and website development has been highly lauded by clients. Building upon these experiences, I have deepened my skills in areas such as IVR setup, skill-based routing configuration, and generating different types of reports including real-time reporting, historical reporting, and custom reports. My proficiency doesn't stop at reporting! With a keen eye for detail, we can explore your current Genesys configuration and identify areas for improvement too. Recognizing your need for effective call routing, IVR setup and agent skill-based routing, I am confident in my abilities to ensure a smooth experience for both your team and customers. On top of this, I am acquainted with AWS deployment and Linux System Administration - skills that will come handy in any task within this project. To sum it up, I'm not only knowledgeable about the Genesys system but also well-versed in troubleshooting. With my versatility in using React, Vue, Angular (and beyond), you have someone at your side who is flexible and quick to adapt to new environments. All this makes me an-

Hey there! Picture this: your project, but even better. I've got skills that'll make your ideas sing and your goals soar. Let's chat and make some awesomeness happen together. Trust me, it's gonna be epic!

Understanding current Genesys configuration and being able to improve it requires an experienced specialist who's familiar with not just the basic setup, but one who can think outside the box. That's where my experience, both as a company owner focused on delivering top-notch tech solutions and as a young professional with strong technical skills, comes in. My proficiency in cybersecurity, penetration testing and application security aligns well with the efficiency needed for undertaking this task. Additionally, I bring the skill-set of thorough network administration that would be beneficial while conducting this assignment, skyrocketing your system's performance post-analysis. Reports are a valuable resource for any system analysis and require careful crafting to meet project demands. My knowledge and ability to create custom reports, coupled with my detail-oriented approach, will serve you well in getting real-time and historical reports plus setting up customized dashboards promptly. Furthermore, my prowess in threat modeling means I have a sharp eye for identifying potential red flags within a system - hence unbiasedly pinpointing improvement areas for your calls routing in Genesys.

Leveraging my extensive 8+ years of experience as a FullStack Developer, I believe I possess the perfect set of skills to be your Comprehensive Genesys Configuration Specialist. My dependable capacity in Flutter, NodeJS, Django, ReactJS, Angular, C# .NET Technology and more has equipped me with versatility that aligns with the breadth of this project. As an integrated developer, my methods consistently adhere to clean code principles and I implement a version control system to enable smooth and easily maintainable applications for my clients. In particular, my expertise in multiple backend frameworks including NodeJS Express and .NET puts me in an advantageous position when it comes to Genesys configuration and system integration. Moreover, I am well-versed in working on Linux systems where my skills with Asterisk PBX, Cisco, and voice over IP (VoIP) will undoubtedly facilitate your configuration needs. Furthermore, I understand the importance of a good reporting system which is why I have hands-on experience with different reporting techniques like real-time reporting and historical reporting. My solid troubleshooting skills add to my efficiency in resolving any issues that may arise during the process. With me onboard, you can rest assured that your Genesys configuration would be in capable hands that not only ensure highest quality but also assure a smooth user experience along the way.

Hello Wayne G. how are you? Thank you for the job posting. I read your project description carefully and got interested. I am familiar with Asterisk PBX, Software Architecture, Cisco, VoIP and Linux. As a senior full-stack engineer, I am confident in this "Comprehensive Genesys Configuration Specialist" project. I don't like ramble like other developers. I hope to share my previous experience and discuss your project in more detail. Looking forward to working with you. Kind Regards, Darko Djokic.

Hi Wayne G., How are you doing? As a professional developer with expertise in Software Architecture, VoIP, Linux, Asterisk PBX and Cisco, I eagerly anticipate the opportunity to complete this project for you. Please drop me a message to discuss the project detail. Thank you for considering my services.

As a senior software engineer, I have accumulated extensive experience and expertise in software development over the course of my career. I have a strong foundation in computer science and programming concepts, and I am proficient in multiple programming languages such as Java, Python, and C++. I have hands-on experience in designing, developing, and implementing complex software applications, including web applications, mobile apps, and desktop applications.

Hi, As you can see my profile, my skills consist of Web and Blockchain development. I am an expert Java developer which have over 10 years of experience on Linux, Software Architecture, Asterisk PBX, Cisco, VoIP. With years of experience in software development and a passion for creating innovative solutions, I am confident in my ability to help drive the success of your business. Beyond the technical expertise, I am an excellent problem solver and have strong communication skills. I am also a friendly and easy-going team player who is well-respected by industry-leading companies and customers. My key strengths are my attention to detail and ability to work with other developers and willingness to learn new skills. Thank You

I have extensive experience in configuring Genesys for call routing, IVR setup, and agent skill-based routing. Additionally, I specialize in real-time and historical reporting, as well as custom report creation. I prioritize writing code with thorough testing to ensure optimal system performance. Let's discuss your project further to create a tailored Genesys configuration that exceeds your expectations.

With my solid background in software architecture, particularly in Asterisk PBX and Cisco, complemented by extensive experience in Linux-based systems, I believe I am an ideal fit for your Genesys configuration project. My skills will enable me to competently handle all aspects of your requirements, from call routing and IVR setup to agent skill-based routing. In addition to these core skills, I also have a deep understanding of different reporting techniques. Alongside providing the real-time and historical reports you require, I can ensure innovative custom reports tailored specifically to your needs. This ability stems from my talent in maximizing the potential of the tools I work with through unique configurations and integrations. Moreover, my dedication to delivering high-quality projects in a timely manner aligns perfectly with your need for efficiency and reliability. I consistently go the extra mile to understand clients' objectives and exceed their expectations. Nothing gives me greater satisfaction than knowing my clients are satisfied with the end result. If you entrust me with this project, I promise you that diligence will combine effortlessly with expertise, resulting in a comprehensive Genesys configuration that elevates your organization's performance. Don't hesitate to reach out; I am eager to start working on this exciting project for you.