I am in need of a SharePoint expert who will be on hand for 4 hours daily to assist with various tasks relating to my SharePoint site. The selected individual will be primarily tasked with:
- Document management: The organization, updating, and safeguarding of crucial documents.
- Workflow automation: Streamlining business processes to improve effectiveness.
- SharePoint site customization: Tailoring the site to suit our specific needs.
At the moment, the specific SharePoint version being utilized is unspecified, so a basic understanding of multiple versions is beneficial. There's also a need to integrate Power Automate, so experience with this tool is essential.
Ideal candidates must be proficient with SharePoint, organized, detail-oriented, and experienced in workflow automation and Power Automate. Below is JD
Position Title: Functional Business Analyst 2- Run the Business (RTB)
Reports to: Enterprise Solution Delivery Support Manager
Classification: Exempt
Creation Date: February 2023
EEO-1: Professionals
Job Summary: This Functional Business Analyst 2- Run the Business (RTB) works
within traditional waterfall project teams or within a strategic, agile, DevOps project
team. Observing and documenting the current state objectively and develop clear
solution requirements through influence, facilitation, and communication. The individual
will gain an understanding of the customers, identify business problems that need to be
solved, and document the current state drivers of those problems. The individual will
need to map process flows, capture data requirements, create user stories, and
document findings in a format understandable to all stakeholders.
The Functional Business Analyst 2- RTB will serve as a liaison among IT, business
partners, product owners, architects, data analysts, quality assurance analysts, project
managers, executives, and software vendors in the evaluation, design, development,
and implementation of solutions. The individual must be able to adapt their messaging
to the audience and bridge the communication gap between stakeholder groups. It also
requires partnering with both onshore and offshore software developers in agile, scrum,
or waterfall project solution design and execution. The individual will also need to
facilitate among stakeholders to drive consensus toward a solution.
The candidate for this position is expected to model the following practices daily: 1)
Demonstrate alignment with the company's mission and core business values; 2)
Collaborate with key internal/external resources; 3) Participate in ongoing selfdevelopment.
Essential Functions:
Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values
Based Leadership (VBL) tools, and processes to ensure alignment with our
Vision, Values, and Mission
Contribute to and execute on overall IT strategy to ensure alignment with the
organization’s goals and objectives
Gathers data, creates process flow diagrams, captures design interfaces,
documents process maps, identifies root cause to issues, provides solid
solutions, analyzes inputs and outputs to arrive at logical conclusions, translates
business requirements into technical specifications, maps traceability from
business need through requirements to test cases, and creates readable and
functional documentation; which may include JAD, screen designs, report
layouts, interfaces, features, stories, use cases, data models and mapping,
inputs, outputs, and test cases
Participates in the QA process to ensure features and functions have been
enabled and optimized
Mentors, leads, and supports other IT team members to understand and utilize
best practices
Works safely always and adheres to all applicable safety policies; complies with
all company policies, procedures, and standards
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Collaborative
Naturally inquisitive, and works well with others and understands when, what,
and how to communicate
Partners with the project manager throughout the entire project life cycle to
ensure clear objectives are defined and documented, the definition of done is
clear, the execution of deliverables meet requirements and business need, and
tasks and the project itself are closed out appropriately based on defined and
documented requirements; May be brought into assist on project risk and issue
resolution as needed
Works with project leadership do develop alternative solutions to address the
organizational pain within resource and schedule constraints
Conducts discovery session and one-on-one interviews to gather input for
requirements; Solicits and embraces feedback from others
Facilitates, influences, and leads team-member peers in designing and defining
solutions which may include the ideation, discovery, initiation, and business
requirements phases of a project
Partners with the product owner and scrum master to assist with managing the
product and sprint backlogs
Partners with the Technical Analyst and Development team to ensure that they
understand the specifications
Innovative
Understands the business need/case and develops novel/creative solutions to
meet business needs
Recommends method and procedural changes, defines and documents
improvements
Continually develop a deeper understanding of the business best practices
Communication
Effective business communication skills across a wide variety of internal and
external stakeholders;
Understands the best and most appropriate mode and tone of communication
Collaborate with business partners and project teams to gather requirements,
translate requirements into technical design, and implement solutions in RTB
Work with training team to document system scenarios and identify roles
impacted to help develop a change management/training plan
Conduct business process modeling and generate applicable scenarios for the
technology functionality testing team; Participates in the QA process to ensure
features and functions have been enabled and optimized
Maintain project methodologies and procedures for projects, platforms, features,
teams, divisions, and relevant company-wide processes
Analytical
Natural ability to understand and synthesize business information, requirements,
processes, and issues
Elicits information to form customer/business partner software product usage,
customer behavior, or other business metrics
Captures business processes, requirements, and capabilities, features, and data
requirements for new and existing software product solutions
Problem Solving
Applies analytical skills to understand desired outcome, root problems, and
devises, communicates, and tests theories and concepts to ensure effectiveness
of solutions
Develop solution, requirement, and discovery documents for internal and external
review
Support the project team in identifying training needs (end-user and power-user)
for team members as well as end users
Act as escalation point for production issues during the life of the platform
Detail-oriented individual with the capacity to rapidly increase on new customers,
their business needs, and advancements
Demonstrates adaptability and readiness to take the necessary steps to take
care of business
Organization
Ability to manage multiple projects and shifting priorities and follows through on
projects and meet timelines. Identifies tools/technologies optimal to managing
important tasks
Synthesizes information gathered from multiple sources, assisting in the
identification of symptoms and root causes
Assists in maintaining documentation and standard-operating procedures (SOPs)
related to usage of software products; Attends and participates in IT Change
Control & Prioritization meetings and helps in the discovery and estimating of
impact of change on end user communities
Work on multiple simple to complex projects and competing priorities
simultaneously
Showcase (demonstrate) work deliverables to both internal and external
stakeholders
Design and develop workflow and functional diagrams to demonstrate proposed
solutions to clients and internal teams, including spreadsheets, diagrams, and
process maps
Follows current standard practices and recommends changes to improve the
process
Ability to juggle and organize various undertakings inside a collective group
condition
Education and Experience:
Bachelor’s degree or equivalent with a minimum of 3 years work experience
required
Basic qualifications include 3+ years of business analysis experience with a
focus on HOLT Management systems required
Minimum 3 years of technical business or functional analyst experience and
demonstrated ability to see a project through from beginning to end including
creation of business requirements and formal documentation during the solution
development life cycle required
Strong emotional intelligence (EQ) and interpersonal skills required
Experience with workflow design required
Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio preferred
Supervisory Responsibilities:
None
Travel:
Up to 20%, to include overnight stays, may include an annual software user
conference
Physical Requirements:
This role frequently communicates with others, must be able to exchange
accurate information in these situations
This role routinely uses standard office equipment such as computers, phones,
photocopiers, and conference room AV/video equipment