Dismiss Important alert: Jan 27, 2012 1:22:08 PM EDT.
  • We have rolled out another round of enhancements and bug fixes, including: changes to the posting policy, enhancements for on-the-job trials (crowdsouring/trialsourcing) and to the project pages, updates to Skrill payment information and the browse/search worker pages, and various other bug fixes. View the Site Improvements Blog for the complete list of changes.
  • UPDATE January 20th on phishing scam: We've received new reports of a second phishing email (claiming to be a prize from vWorker and Julia Robertson). Click here for full information.
  • We have published another story in our case study series, provided by employer Marco-Hans Van Der Willik (Zoe-X). Click here to read about his story.

Project Payment Models (for Employers)
(Click here to see this information for workers)

There are two different ways to pay a worker on your outsourcing project: pay-for-deliverables and pay-for-time. Each comes with an industry-leading money-back guarantee. Below is an explanation of when to choose one over the other.
 

Pay-for-time (via accubilling money-back guaranteetm*)

You pay the worker by the hour and they log their time using the AccuTimeCard™. If for any reason they: we'll credit your money back. We also give you the ability to view images of their desktop (and optionally their webcam) as they work, so you always know what they are doing.


Click here to read more about the AccuTimeCard™.

  • Advantages:
    • Handles both large and small projects, as well as weekly recurring work, very well.
    • Cheaper (28-40%) and lower project failure rate (1-5% versus 11-27%) than pay-for-deliverables.
  • Disadvantages:
    • Requires you to have the time and ability to regularly review their work, and approve their weekly timecard. (However, if you can't or don't want to do this, you can hire a Sherpa for a few hours a week to do this for you. The combined cost of doing both, is often cheaper than using standard pay-for-deliverables for all but the smallest projects).

 
Pay-for-deliverables (via triple-point money-back guaranteetm*)

You pay the worker a fixed price for the entire project (or for each portion of it, if you prefer to pay with milestone payments). They must deliver the project:
  1. To-contract (100% as described in your contract, and meeting industry-wide expected standards).
  2. On-time
  3. On-budget
or we credit your money back.
  • Advantages:
    • Strongest protection of your money. It will not be lost if the project fails.
    • Works best on small projects and the first time you are working with a new worker.
  • Disadvantages:
    • More expensive (28-40%), and higher project failure rate (11-25% versus 1-5%) than pay-for-time.
    • Not recommended for larger projects or weekly recurring work.

 
Crowdsourcing / Trialsourcing (via Contest money-back guaranteetm*)

Workers compete to complete your contest for a prize. If you do not get any entries that you like, we credit your prize money back to you.
  • Exception: If you choose to guarantee to award a prize, then you must do so, and cannot exercise this guarantee.
  • If you exercise this guarantee, all contestants retain all copyrights to their work. In other words, you cannot use any work submitted to you.
Click here for more information on crowdsourcing and trialsourcing.


Click here for full guarantee terms and conditions.