 Important alert: Jan 27, 2012 1:22:08 PM EDT.
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- We have rolled out another round of enhancements and bug fixes, including: changes to the posting policy, enhancements for on-the-job trials (crowdsouring/trialsourcing) and to the project pages, updates to Skrill payment information and the browse/search worker pages, and various other bug fixes. View the Site Improvements Blog for the complete list of changes.
- UPDATE January 20th on phishing scam: We've received new reports of a second phishing email (claiming to be a prize from vWorker and Julia Robertson). Click here for full information.
- We have published another story in our case study series, provided by employer Marco-Hans Van Der Willik (Zoe-X). Click here to read about his story.
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About the Expert Guarantee
The Expert Guarantee
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Are you an employer and...
- ...have a crucial deadline and MUST find an expert who will finish the project on time?
- ...OR...have too many "look-alike" bidders and aren't sure how to separate the experts from the amateurs?
Or are you
an expert worker, whose bids are getting crowded out by a throng of less qualified bidders?
If you fall into any of the above categories, then the Expert Guarantee solves your problem, by quickly
connecting expert workers with serious employers. Here is how it works. At the beginning of the project, the expert worker puts
their own money "on the line", to prove that they have the skill to complete the project and are also 100% committed to completing it on time. They
do this by placing a deposit into escrow, which is a percentage of the bid amount (for example 10%).
- If the expert worker completes the contract as promised (100% by the deadline), then they receive the deposit back (along with full payment for the work, as usual).
- If the expert worker does not complete the contract, then they forfeit the deposit.
The deposit is used to pay for the employer's cancellation charge, and the remainder is donated to a non-profit charity. (The money is not kept by vWorker.com, nor the employer).
- If the employer is responsible for the project failing (for example: by pulling out prematurely, withholding important information, etc.) then the worker receives back the deposit.
A worker does this via the arbitration process.
(Note: To reimburse vWorker.com for the cost of processing the deposit, the worker is
sometimes charged a small, non-refundable processing fee when making their deposit.
The worker can eliminate or reduce this fee by choosing a less expensive method of payment).
The above is merely a brief overview of the Expert Guarantee feature, and there are many additional important
details that are not included here. Please DO NOT USE THIS FEATURE, until you've read and understood all of those details.
Links to frequently asked questions and the detailed legal agreements are below:
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